Privacy Policy

Protecting your privacy matters to us.

This policy was last updated on May 18, 2023

General

This is the Privacy Policy of BuildAI.space (the “Company”, “we”, or “us”), which outlines how we gather, use, store, share, and protect your personal information when you use our platform and services. This policy covers the platform accessible through the https://buildai.space domain (the “Site”) and the services offered by us, including the creation of AI applications and any other services that may be offered by us from time to time (indistinctly referred to as the “Services”).

If you are an app user (i.e., someone who has interacted with an AI application created on our platform), please note that we are not the entity responsible for the processing of data, but a mere provider rendering services to the person or company that created the AI application. We suggest you read the terms and conditions and privacy policy of the company or person that created the AI application, as those are the ones governing the processing of your personal data. If you have any doubts, please contact that person or company. Also, depending on how the person or company that created the AI application configured it, your data may be shared or made public. To find out more, please contact the entity or person who created the AI application.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and  cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or items that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies, log files, web beacons, tags and pixels.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, payment information (including credit card numbers and email address). We refer to this information as “Order Information.”

Additionally, we collect any user input submitted to the AI apps, including app descriptions for building the apps and actions taken during the building process or usage.

When we talk about “Personal Information” in this Privacy Policy, we are talking  about Device Information, Order Information, input data and all other data describe in this section.

How Do We Use Your Personal Information?

We use the data we collect to fulfill any order placed through the Site, communicate with you, review, monitor, investigate, and analyze how to improve the Services and the Site, ensure the security and operation of our Services and Site, and prevent abusive activities. This may include sending you forms or emails to assess any service issues or learn how to enhance your user experience. We also use your Personal Information for purposes of maintaining records related to our daily operations, any corporate reorganizations, financial management and reporting, and, in general, for conducting our business. Additionally, we use your Personal Information to perform statistical and other analyses on the information we collect to analyze and measure user behavior and trends, to understand how people use our services, in order to improve and optimize our performance of such services, and to publish any findings.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. We also use Clarity for session recordings, Mixpanel for user analytics, and Crisp for live chat and support.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

You have the right to request access to, and rectification of, or erasure of your personal data. Please note that if you choose to cancel your data and you are a customer, your account will be deleted and all data in your account will be permanently deleted from our systems. This does not include your Order Information, which you can request the payment provider to delete and is not stored on our servers.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@buildai.space